ZION PARK DISTRICT A.D.A. STATEMENT
The Zion Park District will comply with the Americans With Disabilities Act¸(ADA), which prohibits discrimination on the basis of disability. Zion Park District will make reasonable accommodations in recreation programs to enable participation by an individual with a disability who meets essential eligibility requirements for that recreation program. The ADA requires that recreation programs offered by Zion Park District be available in the most integrated setting appropriate for each individual.
If you have any questions about the Zion Park District policy regarding the ADA, or believe you have been unfairly discriminated against by Zion Park District, please call the District at 847-746-5500. A procedure is available to you for the resolution of your complaint against Zion Park District.
Zion Park District Grievance Procedure
under The Americans with Disabilities Act
This Grievance Procedure is established to meet the requirements of the Americans with Disabilities Act of 1990 (“ADA”). It may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of services, activities, programs, or benefits by the Zion Park District.
The complaint should be in writing and contain information about the alleged discrimination such as name, address, phone number of complainant and location, date, and description of the problem. Alternative means of filing complaints, such as personal interviews or a tape recording of the complaint, will be made available for persons with disabilities upon request.
The complaint should be submitted by the grievant and/or his/her designee as soon as possible but no later than 60 calendar days after the alleged violation to:
2400 Dowie Memorial Drive, Zion, IL 60099
Within 15 calendar days after receipt of the complaint, the ADA Coordinator or his/her designee will meet with the complainant to discuss the complaint and the possible resolutions. Within 15 calendar days of the meeting, the ADA Coordinator or his/her designee will respond in writing, and where appropriate, in a format accessible to the complainant, such as large print, Braille, or audio tape. The response will explain the position of the Zion Park District and offer options for substantive resolution of the complaint.
If the response by the ADA Coordinator or his/her designee does not satisfactorily resolve the issue, the complainant and/or his/her designee may appeal the decision within 15 calendar days after receipt of the response to the Director or his designee.
Within 15 calendar days after receipt of the appeal, the Director or his designee will meet with the complainant to discuss the complaint and possible resolutions. Within 15 calendar days after the meeting, the Director designee will respond in writing, and, where appropriate, in a format accessible to the complainant, with a final resolution of the complaint.
All written complaints received by the ADA Coordinator or his/her designee, appeals to the Director or his/her designee, and responses from these two offices will be retained by the Zion Park District for at least three years.